The World Bank European Commission Trade and Transport Facilitation in Southeast Europe Program
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Trade and Transport Facilitation in
Southeast Europe Program (TTFSE)


Useful 
Resources
TTFSE Main Page

TTFSE Manual
(90 pages, pdf, 475 KB)

Trade Facilitation
Component - Role of Partners

(32 pages, pdf, 115 KB)

Implementation Mechanisms

Launching a Trade and Transport Facilitation Project in Your Country/Region

Performance Indicators

TTFSE Regional Steering Committee

     
Special Features
TTFSE Survey of SMEs in Southeast Europe regarding trade and transport facilitation impediments (Year II) (December 2003)
Map of Trade and Transport Facilitation in South East Europe Project - Main Trade Patterns, created in 2002 (pdf, 292 KB)
The Global Facilitation Partnership for Transportation and Trade Distance Learning Initiative (GFP-DLI), April 2002 (PowerPoint, 107 KB)
Trade and Transport Facilitation in Southeast Europe Program: Tools and Findings After a Year of Implementation, April 2002 (PowerPoint, 105 KB)
TTFSE User Survey After One Year of Implementation
     

Contacts

List of Key TTFSE Coordinators/Managers

Project Implementation Team Managers:

Paul Guitink
Program Team Leader
Tel: 389 2 3117159
extension 273
Fax: 389 2 3117627
Field Office Skopje, Macedonia
The World Bank
pguitink@worldbank.org

Anca Dumitrescu
Headquarter Anchor
adumitrescu@worldbank.org

Vladimir Skendrovic
Field Anchor
vskendrovic@worldbank.org

Gerald Ollivier
Regional Trade Facilitation Coordinator
Website Coordinator
golliver@worldbank.org

Other World Bank contacts

The Key Design Concepts of the TTFSE Program

Reform Leading to Reduced Costs for the Countries of the Region

Overly complex customs procedures and inadequate infrastructure result in added transport and trade costs for local producers and consumers in the South East Europe region. The elimination of these costs can help contribute to not only stimulating economic development but also to alleviating poverty. A successful reform of the customs service would not only reduce the standing time for vehicles at borders in the region, a major source of added costs, but also reduce the opportunities for corrupt practices, the costs of which otherwise would be passed on to consumers as well. The reform process requires a change in the organizational culture of the Customs Services and their associated government agencies. The change management process will require new skills as well as new attitudes on the part of many managers. The entire process may take as much as ten years to be fully implemented.

Fast Tracking

The need to address these extra costs is urgent, in part to counter the contractions in the economies of Balkan countries resulting from the crisis in Kosovo, and to restore investor confidence in order to attract foreign investment in the region. The World Bank, therefore, has fast-tracked the preparation of the projects in first six countries in the Program, moving from design to implementation in less than half the normal time required, and encouraged actions that would enable the two new projects for FRY and Moldova to catch up with the others.

Regional Character

The problems affecting trade in the Balkans are regional in origin, yet regional cooperation in the Balkan countries is deficient. The TTFSE Projects have been regionally linked in order to promote the cooperation of the participating countries and the mutual sharing of concerns relative to the reform of their respective Customs Services. A Regional Steering Committee (RSC) has been created to assist such cooperation and facilitate the sharing of information. All participating countries are represented on this committee and signed a Memorandum of Understanding (MOU) detailing its roles and activities. Regional information sharing and learning programs are also being developed through regional and inter-linking web-sites and distance learning programs.

Reform Mixed with the Provision of Infrastructure

The Program focuses on implementing reforms that will result in increased productivity on the part of the Customs Services. As a result of this increased productivity, any one border crossing will be able to process a greater number of crossings in less time than is currently the case. When productivity increases after the reforms are in place, the facilities at some border crossings will need to meet projected increases in the flow of trade and avoid bottlenecks due to this increased flow. In such cases, the projects would cover physical investment in the border crossings.

Interagency Cooperation

The constraints limiting efficient, timely, and professional processing of vehicles at border crossing points are not the excusive responsibility of national Customs Services. Rather the cooperation of various agencies is essential. Security, health, agricultural, and environmental controls must be set within a comprehensive framework that facilitates rather than encumbers trade.

Increased Revenue and Cost Savings

The Earnings from Customs Services frequently represent the largest source of government revenue in the participating countries. Increasing the transparency of operations is likely to assure full valuation of goods and increase this revenue. The introduction of new procedures and the associated increase in productivity will reduce the level of staffing required, opening the way in turn for the increased salary levels needed to stimulate professionalism. The cost savings will also cover the cost of the loan, and the increased trade resulting from the reduced costs to trade and transport will increase national revenues. Government contributions will fit within the envelope of the current budget, eliminating the need for increased counterpart funding.

Cooperative Structure

The EU and the US, both already active in the region are expected to be major providers of the TA associated with the TTFSE. Indeed, the EU was the first in the region to mobilize financial resources to solve the border-crossing problem and the project builds on this effort. A Customs and Fiscal Assistance Office (CAFAO) under the auspices of the EU, for example, is already operational in Bosnia and Herzegovina and similar projects are underway in some of the other countries. Donors will closely cooperate to eliminate duplication and ensure that reform will be addressed in the way that is the least costly to the government and consistent with the relevant countries' policy obligations for future membership to the EU.

Participatory Approach

The design and implementation of the TTFSE is based on participatory methodology, meaning that the projects under the Program belong to the participating countries and need to be endorsed and owned by the various stakeholders in each of the respective countries. Consultations and user surveys were key to the design phase, and mechanisms, including user surveys, have been created to obtain user input in the creation of a new professional culture for the trade sector, the improvement of trade facilitation practices, and the monitoring and evaluation process of the Program itself.

See also:

TTFSE Project Components

Program Funding and Status


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