Europe for BiH - No 7, June 1999
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In this issue :


Interview with Branka Raguz

Building the rule of law, brick by brick

Before the war, Branka Raguz was a judge in Bugojno. Today, as a member of the BiH Federation 'Ombudsmen', she fights to ensure that human rights are respected in her native land. Altogether, three senior judges ­ one Serb, one Croat and one Bosniak ­ work at the Ombudsmen's office, making it, says Branka Raguz, one of Bosnia's few truly multi-ethnic institutions.

Could you explain the situation in which Bosnia's 'Ombudsmen' have to work?

My two colleagues and I are constantly faced with the direct consequences of ethnic cleansing. Today, discrimination is poisoning Bosnian society like gangrene and it is the single biggest factor preventing refugees and displaced persons from returning to their homes.

The main people responsible for this situation are the country's administrative officials. They act as the 'on the ground' agents of Bosnia's politicians and practice discrimination on a very large scale. Anyone who has the courage to return home to a town controlled by an ethnic group other than their own will often find themselves faced with all manner of harassment. At the most basic level this includes problems such as being obliged to pay more than other townspeople for services like telephone, gas and electricity.

But people are not only discriminated against on the grounds of ethnicity. They are also, and unfortunately this is becoming more and more common, victimised because of their political opinions. Most people employed in administrative posts and state-controlled companies are members of the ruling party.

Others, even if they come from the same ethnic group, will often find it impossible to find similar work.

For example, yesterday I received a very moving letter from a Bosniak living in Bugojno, which is a Bosniak-controlled town. The man is completely desperate. He cannot find a job for the simple reason that he served in the JNA (the former Yugoslav army). In Velika Kladusa, a municipality where two different Muslim factions fought each other, the members of Fikret Abdic's political movement now face discrimination. A maths teacher was fired there recently because he didn't join the Bosnian army. In Capljina, Bosniak teachers are barred from teaching Croat children. The list goes on...

Our task is to investigate the complaints that people bring to us. When we come across a clear case of human rights violations, we do the only thing we can ­ make as much noise as possible about the injustice that has been committed. We have no " enforcement capacity " so our normal approach is to publish details of the cases we investigate and contact the media. The idea is to bring pressure to bear on those responsible for human rights violations to respect the law. We can be extremely tenacious in our investigations. As far as the authorities are concerned we are "public enemy number one" even if, officially, they approve of what we are doing.

What is the size of the task facing you?

Only last year, we had about 80 000 direct contacts with complainants and we opened more than 8000 investigations. The credibility of our institution is stronger than ever, and compliance with our recommendations had increased to 45% by the end of 1998. With the support of the European Commission, we have also managed to extend our network of regional offices to cover the whole Federation territory.

One of our most recent achievements came on 14 April 1999 with the cancellation by High Representative Carlos Westendorp of all permanent occupancy rights issued in the Federation and Republika Srpska during and after the war in BiH.

This development represented a victory against one of the major injustices in the field of property rights (see on this page article "OHR decision..."). Mr. Westendorp took this key decision based on advice from the Federation Ombudsmen, the OSCE and UNHCR. But while the High Representative's edict means that legal barriers to the repossession of pre-war property rights have now been eliminated, in reality many other obstacles still remain.

We will continue to fight because we believe that our action will help, to build the rule of law in Bosnia brick by brick.

Every success, every person who is able to return home freely, represents another step towards the creation of the state of law that we need so desperately in Bosnia. What I find personally most encouraging is the fact that people seem to be less and less scared to come forward and denounce injustices. When we started our work, the people who came to see us were whispering, and nearly always asked us not to reveal their names and not to make too much noise about their particular case for fear of reprisals. Today however, Bosnians who have been victims of discrimination seem increasingly prepared to speak out against their administration. They are even ready to appear on television little by little, democracy is taking hold and the authorities will be forced to change their ways.

What is the key to the democratisation process in Bosnia?

Education. We need to educate both the country's citizens and its public authorities. A major information campaign is needed to ensure that people are aware of both their rights and their obligations so that in the future it will not be so easy to manipulate them. Aside from fighting against human rights violations, we are also able, through the publication of our reports and our contacts with the media, to inform people about the universal declaration of human rights. The aim of our mission is to raise public awareness, to alert people to human rights issues and ensure that they react when faced by violations.

But people are also being educated at school and this is one of our biggest problems. In Bosnia today, the different communities can agree neither on the curriculum to be taught to the country's children nor the content of primary school textbooks. The result of this state of affairs is that teachers in some schools continue to expound ideas of ethnic hatred and to infect young minds in the most insidious way possible. It is precisely this sort of situation that we want to fight against at all costs. We are also vehemently opposed to the principle of separating schoolchildren according to their ethnic grouping and we have had some notable successes in this particular field.

In general, what is the mood of the citizens who come to you for help?

At first glance, the general situation in Bosnia appears to have improved significantly since the signature of the Dayton agreement. The country is safer, it is becoming progressively easier to move around freely and Bosnia's ruined infrastructure is slowly being rebuilt.

But if you take a closer look at individual Bosnians, you very quickly start to see some very deep wounds. Every man, woman and child in this country is still carrying scars from a war which, though it may have finished in a physical sense, continues to haunt peoples' souls.

Because of this, much of our work involves psychotherapy in some form or other. Once the people who come to see us have finally received some sort of compensation, for example if they finally succeed to return to live in the house they owned before the war, they have also made progress along the psychological journey towards 'healing their minds'. That is perhaps the most important aspect of our work because it is only when people's rights have been recognised that they can begin building their future.

Interview by Isabelle Brusselmans


International Crisis Group

Monitoring the Bosnian judiciary

Bosnia's judicial system is still full of relics from the pre-war regime. In the former Yugoslavia, judges were appointed by politicians and that system still hasn't changed. Bosnian citizens, especially members of ethnic minorities, distrust the country's courts.

Discrimination is widespread, and to make matters worse the Federation is currently suffering from an 'overdose' of courts and tribunals. The reason for this state of affairs is that every ethnic group in the country insists on being tried by its peers and not by members of a different community. "There are many more courts than before the war and at the same time far fewer judges and profesional lawyers," explains International Crisis Group (ICG) programme manager Niall McCann. "Many judges are members of political movements and have little practical experience. In addition to this, judges' salaries are very low, which leaves them open to corruption."

In a bid to evaluate just how well the Bosnian judicial system is working on the ground, a team of Bosnian lawyers appointed by the ICG are currently operating in 8 field office locations around the country (Sarajevo, Zenica, Bihac, Mostar, Livno, Banja Luka, Bijeljina, Zvornik). They have been tasked with compiling reports on individual trial proceedings and drawing up periodic assesments of the overall state of the criminal and civil justice systems throughout Bosnia.

The ICG, together with a number of local partner organisations - including NGOs specialising in legal advice and individual lawyers - are hoping to train Bosnian lawyers and law students to monitor the judicial system and analyse its performance when it comes to respecting the rule of law and human rights. With European Commission support, ICG will publish quarterly reports that it hopes will contain practical suggestions for helping Bosnia's legal profession regain the dignity it lost during the war. Dr Zoran Pajic, Professor of international law, will be advising the project on a full time basis.

ICG teams will also analyse the performance of local and regional government departments, which act, according to the Federation's Ombudspersons "as the 'on the ground' agents of Bosnia's politicians and are the main perpetrators of human rights violations" (see interview Branka Raguz). This sort of discrimination can clearly be seen in some municipalities where returning minorities have been forced to pay extra fees for gas and telephone services or to obtain passports. The ICG wants to tackle the pervading political culture that currently makes it difficult for Bosnia's judiciary and civil servants to carry out their work with full professional and moral integrity. Only a depoliticised public service, trusted by all citizens and free from discriminatory practices can guarantee that human rights are protected. The first quarterly report will be ready by June 30 1999.

ICG website: www.crisisweb.org

ICG BiH E-mail: Niall_mccann@compuserve.com


European Commission assistance to Bosnia and Herzegovina in 1999

Phare and Obnova programmes 146 million euro

Democratisation and institution building 17 million euro

Sustainable economic development 37 million euro

Integrated activities to encourage refugee return 69 million euro

Civil society and social development 15 million euro

Implementation support, monitoring, audits 8 million euro

ECHO (humanitarian aid): 56,4 million euro

CAFAO (Customs and Fiscal Assistance Office): 9 million euro

TOTAL : 211,4 million euro

In addition, Bosnia and Herzegovina will in principle benefit from:

loans for budgetary support (20 million euro for the period 1999-2000)

infrastructure related activities from the European Investment Bank (100 million for the period 1999-2000)


Fifth donor's conference for BiH

Clear sign that BiH still considered as crucial

Despite the difficult circumstances in Bosnia and Herzegovina, notably due to the consequences of the Kosovo crisis, the European Commission and the World Bank have decided to proceed with the organisation of the fifth donors' conference for Bosnia and Herzegovina which took place in Brussels on May 20 and 21.

Donors pledged 992 million euro in support of the 1999 programme of economic reform and reconstruction in Bosnia and Herzegovina. The target set was therefore achieved.

"While the operations in Kosovo continue, we want to confirm our commitment, together with all the main donors, to the positive evolution of the democratic process in Bosnia and Herzegovina, which remains on of the keys to the stabilisation of the whole region" said European Commission Director Fabrizio Barbaso. "Of course, we follow with interest the new strategy of BiH authorities to enhance the dialogue with the European Union. For our part, we are strongly committed to intensify our dialogue with BiH in political and economic fields. The European Union is launching a Stability Pact for South Eastern Europe. A positive role of BiH in the Stability Pact will have an impact on the process of its "rapprochement" to the EU. The State level and Entities must work closely together and develop a common position before relations between the EU and BiH can be upgraded with a perspective of integration into its structures" he said.


European Commission Representation Office to BiH
Union Bank Building, 4th floor
Dubrovacka 6
Sarajevo - Bosnia and Herzegovina
Tel +387 71 666 036
Fax + 387 71 666 037

The European Union on the Internet: http://europa.eu.int/comm/external_relations/index.htm

This publication is available in English and Bosnian (Latin and Cyrillic alphabets). If you are interested in receiving this newsletter, please fax your request to Mediaplan in Sarajevo (fax: +387 71 206 542) or Strat&Com in Brussels (fax: +32 2 649 18 85).

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